The background of folder thumbnails is displayed abnormally

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anthony006
Posts: 4
Joined: Fri Jun 17, 2022 8:10 am

The background of folder thumbnails is displayed abnormally

Post by anthony006 »

When using the software to search, right-click to open the path where the file is located, and click to change the upper-level path of the file in the resource manager. When returning, the background of the folder becomes black. I have used the same operation on the computer for two days and the same problem occurred.

https://answers.microsoft.com/en-us/win ... 158bde6935
void
Developer
Posts: 15352
Joined: Fri Oct 16, 2009 11:31 pm

Re: The background of folder thumbnails is displayed abnormally

Post by void »

Please make sure Everything is installed correctly and running as a standard user (not as an adminstrator):
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Uncheck Run as administrator.
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked)
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.

It might be a bad icon shell extension?
You can manage your icon shell extensions with Nirsoft's ShellExView

Does the issue only occur when launching a folder from Everything?

Have you tried clearing your icon cache?
anthony006
Posts: 4
Joined: Fri Jun 17, 2022 8:10 am

Re: The background of folder thumbnails is displayed abnormally

Post by anthony006 »

Follow your prompts to set up the settings one by one, clear the cache, the damaged icons can be displayed normally, and then the problem occurs again after starting the software. I changed another computer and another version of the software, but the problem still occurs.
void
Developer
Posts: 15352
Joined: Fri Oct 16, 2009 11:31 pm

Re: The background of folder thumbnails is displayed abnormally

Post by void »

Please try disabling icon shell extensions in Everything:
  • Copy and paste the following into your Everything search box:
    /icon_shell_extensions=0
  • Press ENTER in the Everything search box.
  • If successful, icon_shell_extensions=0 is shown in the status bar for a few seconds.
anthony006
Posts: 4
Joined: Fri Jun 17, 2022 8:10 am

Re: The background of folder thumbnails is displayed abnormally

Post by anthony006 »

Now I can confirm that it is indeed caused by an unknown conflict of this software, because as long as I do not use this software to start the resource manager, there will be no errors, and it still fails according to the last operation.
void
Developer
Posts: 15352
Joined: Fri Oct 16, 2009 11:31 pm

Re: The background of folder thumbnails is displayed abnormally

Post by void »

This is a bug with Windows 11.

Seems to have something to do with how Explorer is launched.

I am able to produce the same issue without Everything installed:
  • Make a "New Folder" on the desktop.
  • From the Start menu, search for cmd
  • Click Command Prompt
  • Run the following command:
    explorer "c:\users\user\desktop\New folder"
  • In Explorer, create a new folder.
  • New thumbnail cache will now have a black background.




Windows 11 21H2 22000.675 & 22000.739
anthony006
Posts: 4
Joined: Fri Jun 17, 2022 8:10 am

Re: The background of folder thumbnails is displayed abnormally

Post by anthony006 »

Thank you so much, it's been bugging me for days.
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