Can't Find Troubleshoot Guide. Help!

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BrotherHanan
Posts: 2
Joined: Wed Jul 28, 2021 8:41 am

Can't Find Troubleshoot Guide. Help!

Post by BrotherHanan »

Hi folks!

Some files that I definitely have are missing from my search. Is there a guide somewhere, so I can troubleshoot this issue? I've done searches and looked through the pinned "support" posts by void, but I don't think I saw anything for this... If so, can someone please direct me?

Note: I have about 8TB of files between 6 internal and external drives, in case that is relevant.

Thanks so much!
void
Developer
Posts: 15352
Joined: Fri Oct 16, 2009 11:31 pm

Re: Can't Find Troubleshoot Guide. Help!

Post by void »

FAQ

Please make sure the following search options are unchecked:
  • In "Everything", from the Search menu:
  • Uncheck Match Case.
  • Uncheck Match Whole Word.
  • Uncheck Match Path.
  • Uncheck Match Diacritics.
  • Uncheck Enable Regex.

Please make sure the Everything filter is selected:
  • In "Everything", from the Search menu:
  • Check Everything.

Please make sure Everything is installed correctly:
  • In "Everything", from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything.
  • Check Everything Service.
  • Uncheck Run as administrator.
  • Click OK.
  • Exit "Everything" (right click the Everything tray icon and click Exit).
  • Restart "Everything".

Please try forcing a rebuild:
  • In "Everything", from the Tools menu, click Options.
  • Click the Indexes tab on the left.
  • Click Force Rebuild.
  • Click OK.

If the issue persists, please let me know.
BrotherHanan
Posts: 2
Joined: Wed Jul 28, 2021 8:41 am

Re: Can't Find Troubleshoot Guide. Help!

Post by BrotherHanan »

Well.... that was easy. I had the wrong file type selected in the Search menu. Thank you for setting me straight, Void. Much appreciated! <3
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