1.4 beta not indexing main drive

[benshepherd]

I installed the beta version (1.4.1.770b (x64)) on both my desktop and laptop PCs. Works great on my desktop. On my laptop, it won't index the main partition (C:), only the second one (E:). Possibly something to do with the C: drive being encrypted, although it worked fine in 1.3 so that theory may be rubbish! Is there any verbose logging option I can enable so you can investigate further? I haven't changed any settings between installing 1.3 and 1.4, and when I go back to 1.3 all the C: files are back in the index. I've tried rebuilding the database too. Both drives are enabled in the options.

[void]

Are the root folders on your encrypted drive hidden and do you also have Exclude hidden files enabled from Tools -> Options -> Exclude?

[benshepherd]

No they're not, and no I don't.

[therube]

any verbose logging option I can enable

Debugging Help

[benshepherd]

Thanks, I'll try that!

[void]

Find any clues in the verbose debug output?

[benshepherd]

Here's the debug output: (I would have PMed it to you, but I can't - I don't think there's anything sensitive in there anyway...)

Code: Select all

Everything
Version 1.4.1.770b (x64)
Windows NT 6.1
Processors 2
IsAdmin 1
AppData 1
Service 1
cmdline Everything.exe  -debug 
...
bad NTFS signature: GÿQû^   
...

[void]

Thanks for the debug output.

I don't like to keep debug output on the forums as device guids (eg: {01234567-8901-2345-6789-0123456789123}) are unique to your system.
I prefer if users send their debug output to support@voidtools.com
I try to always trim the output to only whats necessary..

bad NTFS signature: GÿQû^

Looks like Everything can't read the volume at all, what volume encryption are you using?

[benshepherd]

Checkpoint, I think it's called, it's a proprietary encryption thingy that our workplace uses. Everything 1.3 is fine with it though.

[void]

Everything 1.4 indexing is very different to 1.3.

I'll check out Checkpoint, thanks.

[void]

Are you using full drive encryption?
Is the drive unlocked at boot?

I've tested full drive encryption which unlocks the drive at boot, Everything 1.4.1 appears to index it fine.

[benshepherd]

Yes, full drive encryption. It's Check Point R73 7.4.8, and I have to type a password before the OS boots up.

[void]

I'm using E80.50(8.3.937).

I'll see if I can get my hands on R73 7.4.8..