Error on startup

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zzzato
Posts: 1
Joined: Fri Aug 12, 2016 5:13 pm

Error on startup

Post by zzzato »

Hi.
When windows starts, I've error (see attachment) but everthynh works after I close error dialog.


Text is in italian. This is a simple translation:

"Entry point for ucrtbase.terminate not found in api-ms-win-crt-runtime..."

Windos 7 sp1 64 bit
hp Elitebook i7

See u.

A.
Attachments
Immagine.png
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void
Developer
Posts: 15237
Joined: Fri Oct 16, 2009 11:31 pm

Re: Error on startup

Post by void »

Please try re-installing the visual studio C++ redistributables, they are
either corrupt or not installed correctly.

For Windows 64-bit
http://download.microsoft.com/download/ ... st.x64.exe

For Windows 32-bit
http://download.microsoft.com/download/ ... st.x86.exe
janetb
Posts: 2
Joined: Tue Oct 18, 2016 5:27 pm

Re: Error on startup

Post by janetb »

I ran your link but it seems to freeze--see screen cap:
For Void--Everything.jpg
For Void--Everything.jpg (78.04 KiB) Viewed 3114 times
I have the log file but don't now how to show it to you.

Janet
Windows 7 Home Premium 64-bit
therube
Posts: 4601
Joined: Thu Sep 03, 2009 6:48 pm

Re: Error on startup

Post by therube »

@janetb, Is there some reason in particular why you were even wanting to install that?
void
Developer
Posts: 15237
Joined: Fri Oct 16, 2009 11:31 pm

Re: Error on startup

Post by void »

Hello,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. However, I would appreciate if you could answer a few questions to narrow down the issue in order to provide you with better assistance.

1. Did you make any changes to the computer prior to this issue?
2. Do you have any previous versions of the Visual Studio installed in the system?

The issue might arise if the correct C++ runtime components for your type of system are missing or have got corrupted. In this case, I would suggest you to uninstall the any package installed in the system and then install the Visual Studio 2013 package in clean boot state as detailed below:

Step 1: Uninstall any earlier Microsoft Visual C++ package from your computer

Follow the steps when your computer has booted to desktop.

a) Press Windows + x key together and select Control Panel.
b) Click on Programs and Features.
c) Locate, e.g. Microsoft Visual C++ 2010 (or any other compatible version), right click and select Uninstall.
e) Follow the onscreen instructions to uninstall Microsoft Visual C++ 2010.

Step 2: Clean boot the system

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.
How to perform a clean boot in Windows

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Step 3: Download Microsoft Visual C++ 2015 and install

Click on the link given below and install in on your computer.

Visual C++ Redistributable for Visual Studio 2015

If it fails to install then try to install Visual C++ 2010 Redistributable Package in compatibility mode. Follow the steps given in the link given below to install the Visual C++ 2010 Redistributable Packages in compatibility mode.

Make older programs compatible with this version of Windows

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.
From: http://answers.microsoft.com/en-us/wind ... e303671847
@janetb, Is there some reason in particular why you were even wanting to install that?
Everything doesn't need the Visual Studio redistributables, but for some reason the CRT runtime library can become corrupt, reinstalling
The visual studio redistributables appears to fix the issue.

You can post your log here, or email it to support@voidtools.com.
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